Vistara Customer Care Number-Contact Details

Vistara is joint venture between Tata Sons Pvt. Ltd. and Singapore Airlines Ltd. Vistara Customer care toll free helpline numbers, e-mail support across the world, other queries are discussed below.

Vistara Customer Care – Across the World

Customer Care Number +91 9289228888
E-mail Support [email protected]
Grievance Redressal- Nodal Officer[email protected]
Appellate Authority [email protected]
Air Sewa
For Media[email protected]
For Club Vistara[email protected]


Customer Care Number +91 9289228888
Customer Support E-mail[email protected]
For Baggage Lost – Delhi Airport [email protected]
For Baggage Lost – Mumbai Airport [email protected]
Registered OffficeTATA SIA Airlines Ltd.
Jeevan Bharti Tower-1,10th floor,
124 Connaught Circus,
New Delhi 110001, India
Corporate OfficeTATA SIA Airlines Ltd.
10th Floor, One Horizon Center,
Golf Course Road, DLF Phase-V, Sector-43,
Gurgaon, Haryana-122003, India


Customer Care Toll Free Number 1300 032 802
E-mail Support [email protected]
Registered OfficeThe Walshe Group
Level 5, 117 York Street, Sydney NSW 2000
Office timings: Mon-Fri 0900 -1700 Syd LT


Contact Number+66 2 7181839 – 40
+66 91 223 4748
E-mail [email protected]
For Baggage loss in the Airport [email protected]
Registered officeAir People International Co.Ltd.
14th Floor, Charn Issara Tower II
2922/215 New Petchburi Road, Bangkapi, Huaykwang,
Bangkok 10310


Contact Number +94112168290
E-mail [email protected]
Registered OfficeNorth South Lines (Pvt) Ltd
No 400 Deans Road, Colombo 10

Greece & Cyprus

Contact Number +302109942567
E-mail [email protected]
Registered OfficeAsian Aviation
501 Vouliagmenis Avenue
16341 Ilioupoli Greece


Contact Number 81 3 3593 6769
Fax No  81 3 3593 6534
E-mail Support [email protected]
Registered OfficeAir System Inc.
Shimbashi Frontier Bldg., 7F,
3-4-5, Shimbashi, Minato-ku, Tokyo, 105-0004 Japan


Contact number +65 6922 9600
E-mail [email protected]
For Any Grievance Redressal – E-mail [email protected]
For Baggage lost in Singapore Airport +65 65974500
Registered OfficeChangi Travel International Pte Ltd
80 Airport Boulevard #04-07/08
Monday to Friday, 09:00AM – 06:00PM
Changi Airport Terminal 1,Singapore-81964


Contact Number +971 4 359 5000
E-mail Support [email protected]
For Baggage Lost – in Dubai Airport +971 4504 4594
Registered office New World Travels
Sharaf Building, Ground floor,
Next to Sharaf Exchange, Mankhool,
Bur Dubai, United Arab Emirates


Contact Number +977-1-4432616/617
E-mail [email protected]
Registered Office Travel Right Pvt. Ltd.
Office Address: Hattisar-1, Kathmandu, Nepal


Contact number +7 495 699-52-19
E-mail [email protected]
Registered Office APG Russia Ltd.
Bolshaya Sadovaya str., 10, office  VIII (20), 123001, Moscow, Russia


Contact Number +33 153 77 13 15
E-mail [email protected] 
Registered Office APG
66 avenue des Champs-Elysées, Paris, France 75008

United Kingdom

Contact Number +44 (0)20 7644 6122 
E-mail [email protected]
Registered Office Aviareps UK Ltd.
7th Floor, The Mille; 1000 Great West Street,
Brentford TW8 9DW, Greater London, United Kingdom


Contact Number +353 (0)1 663 3932 
E-mail [email protected]
Registered Office Aviareps UK Ltd
3 Upper Mount Street, Dublin 2, Republic of Ireland


Contact Number +31 – (0)20-5200286 
E-mail  [email protected]
Registered Office Aviareps BV
Capellalaan 121 2132 JM Hoofddorp Netherlands

Saudi Arabia

Contact number +966 12 606 0018 
E-Mail [email protected]
Registered Office ACE Travel Ltd.
1st floor, Near Gate No. 13, Heraa International Mall,
Heraa Street, Al-Naim District, Jeddah,
Saudi Arabia P.O. Box 6152, Jeddah 21442


Contact number 886-2-2771-5900 
E-mail [email protected]
Registered Office  Federal Transportation Co.,Ltd.
10F.-5, No. 168, Sec. 3, Nanjing E. Rd.,
Zhongshan Dist., Taipei City 104, Taiwan


Contact number 25472 169 7730 
E-mail [email protected]
Registered Office Acharya Travel Agencies Ltd
No 43 Moi Avenue Acharya Travel House , Nairobi

New Zealand

Contact number 0800 326 135 
E-mail [email protected]
Registered Office Walshes World Limited
Level 6, 52 Swanson Street, Auckland. 1010, New Zealand


Contact number +49(0)69 20977638 
E-mail [email protected]  
Registered Office Friends Touristik Marketing GmbH & Co KG
Hochstraße 17 | 60313 Frankfurt am Main


Contact Number+968 24760500,
+968 24760551
E-mail [email protected]
Registered Office Khimji’s House Of Travel
Khimji’s Building, Opp. Hotel Haffah House, Ruwi Street ,Muscat.

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Frequently Asked Questions by Customers

What is the check-in baggage allowance?

For Travel Withn India – Fare Category Baggage Allowance per Customer (except infant)

Cabin ClassValueStandardFlexi
Economy Class1 pc, maximum 15kg15kg20kg
Premium Economy20kg25kg30kg
Business Class30kg35kg40kg

For Travel Outside India – To Bangkok, Dubai, Singapore and Colombo

Fare Category Baggage Allowance per Customer (except infant)

Cabin ClassValueStandardFlexi
Economy Class30kg30kg35kg
Premium Economy35kg35kg40kg
Business Class40kg40kg45kg

For Travel Outside India – To Kathmandu

Fare Category Baggage Allowance per Customer (except infant)

Cabin ClassValueStandardFlexi
Economy Class20kg20kg25kg
Premium Economy25kg25kg30kg
Business Class30kg35kg40kg

Which terminal in Delhi for Vistara


Indira Gandhi International Airport,
New Udaan Bhawan, New Delhi

Airport Contact Number +91 011 61234567

Lounge:  Plaza Premium Lounge

Located – Domestic and International Departures, Terminal 3

Terminal Information:

Vistara operates from Terminal 3

vistara flies from which terminal in mumbai?

Airport :

Chhatrapati Shivaji Maharaj International Airport
Santacruz, Andheri

Airport Contact Information: +91 22 66851010


GVK Lounge and Loyalty Lounge (lounge access card holders)
Located in Terminal 2 on Level 3
Opening hours: 24 hours

Lounge for American Express card holders
Located in Terminal 2 on Level 3
Opening hours: 24 hours

Terminal Information:

Vistara operates from Terminal 2. For check-in, customers can proceed to Gate-4, Row-G

vistara flies from which terminal in Singapore?

Airport :

Singapore Changi Airport
70 Airport Boulevard, Singapore

Airport Contact Information: +65 6922 9600

Terminal no: 3

vistara flies from which terminal in Dubai?


Dubai International Airport
Terminal 1, Airport Road, Dubai

Terminal :

Vistara operates from Terminal 1