|Customer care number||0124-441 4888|
|E-mail Support||[email protected]|
|Media related support||[email protected]|
Clues Network Pvt. Ltd.
Building No. 112,
Gurgaon, 122001, Haryana, India
Frequently Asking Questions
How many days it take to process Refund?
Refund depends on the mode of the payment as below
- CluesBucks: 1 – 2 Business days
- Debit card: 7 – 9 Business days
- Credit card: 10 – 15 Business days
- NEFT : 4 Working Days
- Wallets : 7 – 9 Working Days
How to track refund status?
Login -> My orders -> Refund Status
How to cancel the order?
Sign-In -> My Orders -> Cancellation Request
Where do I view my CluesBucks+ and how to check balance?
Sign In >> My Account >>My CB’s
My CluesBucks+ section shall display the following –
- Current CluesBucks+ balance
- Orders placed using CluesBucks+
- CluesBucks credited for any Contests/Promotions
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