IOB Customer Care Complaint Number

IOB Customer Care Complaint Number

IOB Customer Care Helpline Number & E-mail

Banking Customer Care Number-Toll Free1800 425 4445
Customer Service Department Numbers044-28519568,
044-28591029,
044-28525496,
044-28587353
Credit Card Helpline Number-Toll Free1800 425 7744
Complaints Against Corruption1800 425 3402
For UPI/BHIM Related Issues [email protected]
For IMPS Related Issues  [email protected]
Central Office AddressIndian Overseas Bank
763 Anna Salai, Chennai – 600002
Phone:  +91-44-28524212

Other Contacts of Departmental Heads

Sr. No.Name of Officer & DesignationNature of EnquiriesPhone/Fax No.Email Id
1.Sh. R Ravichandran,
Chief Manager
ATM / Visa Debit Card Related Issues044-28889359[email protected]
2.Sh. R. Ravichandran,
Chief Manager
ATM Transactions Related Issues044-28519464[email protected]
3.Sh. Parag H Petkar,
Chief Manager
NEFT/RTGS044-28889397044-2858 896Fax: 044-28523372[email protected]
4.Sh. A. Madhumohan,
Chief Manager
Internet/Mobile Banking044-28889350044-28889338[email protected]
5.Sh. S Ravi Shankar,
Chief Manager
Pension Matters044-28514120,044-28889289,044-28889384Fax: 044-28514903[email protected]
6.Sh. M. Sundaramoorthy,
Chief Manager
Credit Card044-71729701[email protected]
7.Sh. Desikan V,
Chief Manager
ATM Installations & Management Related Issues044-28889176[email protected]
8.Sh. S.V. Kannan,
Chief Manager
Retail Banking/Home Loans/Education Loans/Deposits044-28519490044-28519639[email protected]
9.Sh. Prafulla Kumar Mahapatra,
AGM
Agri & Rural Credit044-28519444Fax: 044-28418030[email protected][dot]in
10.Sh. Rohit G Nitnaware,
Chief Manager
MSME Department044-25819699[email protected]
11.Sh. S. Nandakumaran,
Company Secretary
Bank Shareholders044-28889333[email protected]
12.Sh. Anil Kumar RanjanForeign Exchange Inward Remittances044-28519618[email protected]
[email protected]
13.Sh. K. Ramasamy,
Chief Manager
Forex Related Matters044-28519613044-28519501[email protected]
14.Smt. Leena R.V.,
Asst. General Manager
Other Public Grievances044-28519448Fax: 044-28591029[email protected]
15.Smt. Uma Maheswari B,
General Manager
Customer Services Dept., Chennai044-28519511[email protected]

Grievance Redressal Process and Contacts

Step-1

Contact Branch Manager where customer have the account over the phone call or Register the Complaint in the Complaint Register available with Branch Manager. Customer will get the solution of his/her problem within 7 days.

Step-2

If the customer does not meet the solution. Customer may write to the Regional Manager or send an email and will receive the response within 7 days. Please click here for details.

Step-3

If the Complaint still not solved by the Regional Manager, customer may write or send an email to the General Manager, Customer Service Department, being the Nodal Officer, Public grievances at Central Office and customer will get the Solution within 7 days. Please click here for details.

Step-4

If not resolved with the above 3 steps, Indian Overseas Bank has appointed Sri. S. Ramesh as the Internal Ombudsman of the Bank. Ask by name and designation with the above contacts approach the Internal Ombudsman.

Step-5

Even after approached the above steps, if not satisfied customer may approach Banking Ombudsman by RBI.

Regional Offices

Regional Office NameRegional Office AddressPhone Number
AgraSector 12 A,
3rd Floor, Padam Business Park,
Sikandara Avas Vikas Yojna,
Agra, Pin: 282007,
Uttar Pradesh
0562-2602277
0562-2502288
Ahmedabad1st Floor
Sharad Shopping Centre
Chinubhai Tower, Ashram Road,
Ahmedabad,
Pin: 380009
Gujarat
079-26589858
079-26589865
079-26589866
079-25689864
Bangalore10/1, III,
Laxminarayan Complex, Palace Road, Vasant Nagar
Bangalore
Pin: 560052
Karnataka
080-22950207
080-22950208
080-22950209
080-22950210
080-22950212
080-22950301
Baroda3rd Floor
Aries Complex
B.P.C. Road, Alkapuri
Baroda
Pin: 390005
Gujarat
0265-2331582
0265-2331710
0265-2330779
BerhampurVOS Campus, 2nd Floor
Vijay Bhawan, Engg. School Road
Berhampur
Pin: 760010
Odisha
0680-2290408
0680-2290405
Bhopal2
C.P. Square
Malviya Nagar
Bhopal
Pin: 462003
Madhya Pradesh
0755-2559934
0755-2559954
BhubhaneshwarB/2, West Sahid Nagar,
Khurda Dist.
Bhubneshwar
Pin: 751007
Odisha
0674-2545135
0674-2546557
0674-2541406
ChandigarhSCO-11,
Madhya Marg
Sector 7C
Chandigarh
Pin: 160019
Chandigarh
0712-2795769
0172-2795842
0172-2795708
0172-2793014
Chennai I763, New Building Annex
3rd Floor, Anna Salai,
Chennai
Pin: 600002
Tamil Nadu
044-28416619
044-28511822
044-28521127
044-28552172
Chennai II3rd Floor
IOB CentralOffice Building
(Annexe) 763, Anna Salai
Chennai
Pin: 600002
Tamil Nadu
044-28525980
044-28521096
044-28521097
044-28521117
Coimbatore11/952, Cross Cut Road
Gandhipuram
Coimbatore
Pin: 641012
Tamil Nadu
0422-2498295
0422-2497171
0422-2497072
0422-2497120
Dehradun595,
Indira Nagar, Malik Chowk
Dehradun
Pin: 248006
Uttaranchal
0135-2523714
0135-2523701
0135-2523700
Delhi2, 3rd Floor
Rachna Building, Rajendra Place
Pusa Road, Patel Nagar Post
New Delhi
Pin: 110008
Delhi
011-25761904
011-25757254
011-25826489
011-25810779
011-25731322
011-25757271
Dindigul23, New Agraharam
Palani Road
Dindigul
Pin: 624001
Tamil Nadu
0451-2441475
0451-2441476
0451-2441477
0451-2441478
ErnakulamVettukattil Building
JOS Junction, M.G.Road, Ernakulam
Kochi
Pin: 682016
Kerala
0484-2378675
0484-2376949
0484-2375685
0484-2377264
0484-2376211
Erode12/1
IOB Towers, A.P.T. Road, 1st Floor,
Park Road, Sathy Road Junction,
Erode
Pin: 638003
Tamil Nadu
0424-2222212
Goa2nd Floor
Salgaocar Centre
RUA-DE-OUREM,
Panji
Pin: 403001
Goa
0832-2430864
0832-2435751
0832-2435640
Guwahati2nd Floor, Jupitara Palace
ABC Police Point, G.S Road
Guwahati
Pin: 781005
Assam
0361-2465308
0361-2464397
0361-2464904
Hubli1st Floor, Madhava Arcade,
CST No. 1+2+3+4
R.S. No. 611B, Gokul Road
Hubli
Pin: 580030
Karnataka
0836-2307034
0836-2307033
Hyderabad5-1-664,665,679
Surabhi Arcade, Ground Floor
Bank Street, Koti
Hyderabad
Pin: 500001
Andhra Pradesh
040-23468872
040-23468881
040-23468882
040-23468883
JaipurSB-57, Ridhi Tower,
Opp. SMS Stadium
1st Floor, Bapu Nagar, Tonk Road,
Jaipur
Pin: 302015
Rajasthan
0141-4032940
0141-4032945
0141-4032708
JalandharSCO 31/31
Guru Ramdas Divine Towers
PUDA Complex, II Floor
Jalandhar City
Pin: 144001
Punjab
0181-5007982
0181-5007989
KancheepuramNo. 20-21
Kamarajar Road
Kancheepuram
Pin: 631502
Tamil Nadu
044-27232293
044-27223131
Karaikudi26/7, College Road
1st Floor
Subramaniapuram
Karaikudi
Pin: 630002
Tamil Nadu
04565-226802
04565-226803
04565-226804
04565-226382
Kolkata – I119,
1st Floor, Park Street
Kolkata
Pin: 700016
West Bengal
033-22299700
033-22299701
033-22164761
033-22295418
033-22299702
033-22299704
Kolkata II119,
White House, Park Street
Kolkata
Pin: 700016
West Bengal
033-22270611
Kozhikode11/41 E,
3rd Floor, M Sons, ARCA
Cherooty Road
Kozhikode
Pin: 673001
Kerala
0495-2365551
0495-2369699
0495-2766393
0495-2766760
Lucknow10,
Nav Chetna Kendra
3rd Floor, Ashok Marg
Lucknow
Pin: 226001
Uttar Pradesh
0522-2287163
0522-2287164
0522-2287161
Ludhiana550/1
Fountain Chowk
College Road, Civil Line
Ludhiana
Pin: 141001
Punjab
0161-2445001
0161-2420803
0161-2445003
0161-2449422
MaduraiPlot No. 40
80 Feet Road
Arignar Anna Nagar
Madurai
Pin: 625020
Tamil Nadu
0452-2532850
0452-2532851
0452-2532852
0452-2520027
MangaloreKayar Manj Building
M.G. Road, Ballal Bagh
Mangalore
Pin: 575003
Karnataka
0824-2450518
0824-2452855
0824-2452875
MeerutLIC Building
Mangal Pandey Nagar, Opp. Chaudhary
Charan Singh University
Meerut
Pin: 250005
Uttar Pradesh
0121-2762124
0121-2774707
0121-2603334
MumbaiMaker Tower ‘E’, V FLO
Cuffe Parade
Mumbai
Pin: 400005
Maharashtra
022-22174171
022-22174100
Mysore2254/A
Kouslya Building
Vinoba Road
Mysore
Pin: 570005
Karnataka
0821-2417116
0821-2417115
0821-2417118
Nagapattinam12/2,
1st Floor, Naduvar East Street
Nagapattinam
Pin: 611001
Tamil Nadu
04365-242114
04365-240175
04365-241204
Nagercoil552/1,
1st Floor, M.S. Road
Vetturanimadam
Nagercoil
Pin: 629003
Tamil Nadu
04652-230795
04652-230752
Nagpur4C,
Nirmala Apartment, GF, Tilak Nagar
Nawab Layout, Amravati Road,
Nagpur 33
Pin: 440010
Maharashtra
0712-2533302
0712-2533303
0712-2533304
NcrdelM-13,
3rd Floor, Middle Circle
Punj House Annexe, Connaught Place
New Delhi
Pin: 110001
Delhi
011-23417503
011-23417504
011-23418559
011-65152576
011-65152578
011-65152579
Patna2nd & 3rd Floor,
Nasima House
West of Gandhi Maidan
Patna
Pin: 800001
Bihar
0612-2219025
0612-2205300
Pondicherry9-11,
ECR, 100 Feet Road
Jansi Nagar Corner
Puducherry
Pin: 605004
Puducherry
0413-2207804
0413-2207805
0413-2207806
0413-2207807
0413-2207808
0413-2207821
0413-2207822
0413-2207823
Pune759/51,
Decan Gymkhana
Fergusson College Road
Pune
Pin: 411004
Maharashtra
020-25670951
020-25679233
020-25679234
020-25679235
020-25665822
RaipurPhase-II
Investment Building
Jeevan Bima Marg, Pandri
Raipur
Pin: 492004
Chhattisgarh
0771-2583913
Rajkot601-609,
6th Floor, Sudarshan Commercial Cent
Limda Chowk, Opp. Shastri Maidan
Rajkot
Pin: 360001
Gujarat
0281-2451903
0281-2451906
0281-2451907
Ranchi1st Floor,
Shantideep Tower
Radium Road, Kutchery Chowk
Ranchi 1
Pin: 834001
Jharkhand
0651-2361530
0651-2361531
0651-2630228
0651-6571126
Salem7/54, 2nd Floor
Ideal Garden Complex
Junction Road, Near Five Road
Salem
Pin: 636004
Tamil Nadu
0427-2440386
0427-2441827
0427-2448690
0427-2441911
0427-2448540
0427-2448690
SiliguriOjas Mall, 1st & 2nd Floor
Station Feeder Road
Siliguri
Pin: 734005, West Bengal
0353-2502184
0353-2502175
TanjoreKarups Towers, Rajappa Nagar I St
Medical College Road
Thanjavur
Pin: 613007
Tamil Nadu
04362-246723
04362-245388
Tirunelveli131,
East Car Street
Tirunelveli Town
Tirunelveli
Pin: 627006
Tamil Nadu
0462-2321961
0462-2576665
Tirupathi –  RCC630,
Mosque Road
V.V. Mahal (Near Municipal Office)
Tirupathi
Pin: 517501
Andhra Pradesh
0877-2250048
0877-2250039
Tiruppur10(2)/68B,
PGC-OZONE Building
Thazil Srinivaspuram Road,
Car Street, Tiruppur
Pin: 641601
Tamil Nadu
0421-2243335
0421-2203334
0421-2243337
Trichy4,
Bharathidasan Salai
Cantoment
Tiruchirapalli
Pin: 620001
Tamil Nadu
0431-2419355
0431-2418659
0431-2465110
TrivandrumIOB Building
M.G. Raod,
Thiruvanathapuram
Pin: 695001
Kerala
0471-2476319
0471-2476321
0471-2461397
Tuticorin65/A, 1st & 2nd Floor,
Shanmugham Complex
East Car St.
Tuticorin
Pin: 628002
Tamil Nadu
0461-2325780
0461-2325603
0461-2337760
VaranasiC-33/2
2nd Floor, Sri Prem Complex
Kasi Vidya Peet Road
Chandua Sigra, Varanasi
Pin: 221002
Uttar Pradesh
0542-2220619
0542-2220617
Vellore13/25,
Registrar Periasamy Street
Veerasamy Nagar, Sankaranpalayam
Vellore
Pin: 632001
Tamil Nadu
0416-2214486
0416-2224846
0416-2227386
Vijayawada40-9-27,
Ring Road
1st & 2nd Floor, ADJ to Telco Yard
Vijayawada
Pin: 520008
Andhra Pradesh
0866-2474830
0866-2474920
0866-2484913
Visakhapatnam48-14-111/112
Ward No. 14, Sri Nithya Complex
4th Floor, Rama Talkies Road
Visakhapatnam
Pin: 530017
Andhra Pradesh
0891-2567546
0891-2706312
0891-2706318
WarangalNo. 2-4-641 to 646,
ABK Mall, Ramnagar, Hanamkonda
Warangal
Pin: 506001
Andhra Pradesh
0891-2567546
0891-2706312
0891-2706318

GST Numbers of all States

Sl NoStateGSTIN
1Andaman Nicobar35AAACI1223J1ZZ
2Andhra Pradesh37AAACI1223J1ZV
3Arunachal Pradesh12AAACI1223J1Z7
4Assam18AAACI1223J1ZV
5Bihar10AAACI1223J1ZB
6Chandigarh04AAACI1223J2Z3
7Chattisgarh22AAACI1223J1Z6
8Dadar Nagar Haveli26AAACI1223J1ZY
9Daman & Diu25AAACI1223J1Z0
10Delhi07AAACI1223J1ZY
11Goa30AAACI1223J1Z9
12Gujarath24AAACI1223J1Z2
13Haryana06AAACI1223J2ZZ
14Himachal Pradesh02AAACI1223J1Z8
15Jammu and Kashmir01AAACI1223J2Z9
16Jharkhand20AAACI1223J1ZA
17Karnataka29AAACI1223J2ZR
18Kerala32AAACI1223J1Z5
19Madhya Pradesh23AAACI1223J2Z3
20Maharashtra27AAACI1223J1ZW
21Manipur14AAACI1223J1Z3
22Meghalaya17AAACI1223J1ZX
23Mizoram15AAACI1223J1Z1
24Nagaland13AAACI1223J1Z5
25Odisha21AAACI1223J2Z7
26Pondicherry34AAACI1223J1Z1
27Punjab03AAACI1223J1Z6
28Rajasthan08AAACI1223J1ZW
29Sikkim11AAACI1223J1Z9
30Tamilnadu33AAACI1223J1Z3
31Telangana36AAACI1223J1ZX
32Tripura16AAACI1223J1ZZ
33Uttarakhand05AAACI1223J1Z2
34Uttarpradesh09AAACI1223J2ZT
35Westbengal19AAACI1223J1ZT

Useful Links

Official Website

Branches

For Complaints and Feedback

Interest Rates

Overseas Branches and Representative Offices