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Customer Support
| Customer Care Numbers | 0120-4659902, 0124-6674223 |
| E-mail Support | [email protected] |
| Media related | [email protected] |
| Affiliate & partner queries | [email protected] |
Office Contacts
Business office
Fairassets Technologies India Pvt Ltd (Faircent.com)
C-091, 9th Floor Supermart 1
DLF Phase 4, Gurgaon
Gurgaon, Haryana, 122002
Phone: 0120-4659902.
Grievance Redressal Contacts & Process
| Level-1 – Within 5 Days Customer Care Support | E-mail: [email protected] Phone: 0120-4659902, 0124-6674223 |
| Level-2 – Within 5 Days Grievance Officer | E-mail: [email protected] Phone: 0120-4659902, 0124-6674223. |
| Level-3 – Within 10 days Chief Operating Officer | E-mail: [email protected]. |
| Level-4 – Within 30 days | Chief General Manager Customer Education and Protection Department Reserve Bank of India, 1st Floor, Amar Building, Sir P.M. Road, Mumbai-400001, Contact No: 022-22630483 |
Frequently Asked Questions
How much can I borrow?
For Personal purpose from Rs. 10,000/- to Rs. 5,00,000/-. For business purpose, a borrower loan upto Rs. 10,00,000/-.
What about if pre-pay my EMI ? Can I repay early and what about charges?
Pre-closure of loan can available after three months from the disbursal of the loan. which has no additional charges.
How do I cancel my loan application?
Please inform to [email protected]m as cancellation of your registration as Borrower. Loan cancellation should only happen before to disbursal of funds.
Can anyone be both, a Lender and a Borrower?
No. one can either be a Lender or a Borrower.
What is the benefit of e-mandate?
Its quick & secure, convenient, less time consuming process happen in minutes. The entire process is contactless and no worries to missing of EMI.