|Customer Care Numbers||0120-4659902, |
|E-mail Support||[email protected]|
|Media related||[email protected]|
|Affiliate & partner queries||[email protected]|
Fairassets Technologies India Pvt Ltd (Faircent.com)
C-091, 9th Floor Supermart 1
DLF Phase 4, Gurgaon
Gurgaon, Haryana, 122002
Grievance Redressal Contacts & Process
|Level-1 – Within 5 Days |
Customer Care Support
|E-mail: [email protected]|
Phone: 0120-4659902, 0124-6674223
|Level-2 – Within 5 Days|
|E-mail: [email protected] |
Phone: 0120-4659902, 0124-6674223.
|Level-3 – Within 10 days|
Chief Operating Officer
|E-mail: [email protected].|
|Level-4 – Within 30 days||Chief General Manager|
Customer Education and Protection Department
Reserve Bank of India, 1st Floor, Amar Building,
Sir P.M. Road, Mumbai-400001,
Contact No: 022-22630483
Frequently Asked Questions
How much can I borrow?
For Personal purpose from Rs. 10,000/- to Rs. 5,00,000/-. For business purpose, a borrower loan upto Rs. 10,00,000/-.
What about if pre-pay my EMI ? Can I repay early and what about charges?
Pre-closure of loan can available after three months from the disbursal of the loan. which has no additional charges.
How do I cancel my loan application?
Please inform to [email protected] as cancellation of your registration as Borrower. Loan cancellation should only happen before to disbursal of funds.
Can anyone be both, a Lender and a Borrower?
No. one can either be a Lender or a Borrower.
What is the benefit of e-mandate?
Its quick & secure, convenient, less time consuming process happen in minutes. The entire process is contactless and no worries to missing of EMI.