Blue Star Customer Care – Service Support

blue star customer care

Customer Support

Toll Free Number – Customer Care1800 209 1177
Alternative Customer Care Number1860 266 6666
SMS SupportSMS to “Service” to 57575
E-mail Support[email protected]

Service Related Escalated Complaints

Vice President – Customer Service GroupPhone: 022 67154500
E-mail: [email protected]

Delivery & Installation Related Escalated Complaints

Cooling and Purification Products

Cooling and Purification Products Division
(Window AC, Hi Wall Split AC, Cassette AC, Mega Split AC, Verticool Split AC, Water Purifiers)
Phone: 0124 4094000
Email: [email protected]

Central Air Conditioning

Senior General Manager- Commercial Air Conditioning DivisionPhone: 044 43444000
E-mail: [email protected]

Commercial Refrigeration

Senior General Manager- Commercial Refrigeration Division
(Modular Cold Rooms, Refrigeration Units, PUF Insulated Panels, Ripening Chambers, Deep Freezer, Ice Machine, Water Cooler, Flexi Water Cooler, Bottle Cooler, Bottled Water Dispenser)
Phone: 044 43444000
Email:[email protected]

Electro-Mechanical Projects Group

(Central Air Conditioning System, Ventilation System, Process cooling, Electrical works, Mechanical works, Electrical, Plumbing & Fire Fighting Services)

Vice President – West ZonePhone: 0124 4094000
E-mail: [email protected]
Senior General Manager – North ZonePhone: 0124 4094000
E-mail: [email protected]
Senior General Manager – South Zone
(Tamil Nadu, Andhra Pradesh & Telangana)
Phone: 044 43444000 /4001
E-mail: [email protected]
Senior General Manager – South Zone
(Karnataka & Kerala)
Phone: 080 41854000
E-mail: [email protected]
Senior General Manager- East ZonePhone: 080 41854000
E-mail: [email protected]

Large Projects & Industrial Projects Division

(Large value Infra – Metro, Power, Airports, Ports & Residential projects, Heavy Industrial Projects)

 Vice President – Large ProjectsPhone: 0124 4094000
E-mail: [email protected]
General Manager- Industrial ProjectsPhone: 033 22134000
E-mail: [email protected]

Blue Star Engineering & Electronics

(Industrial Products, Material Testing Equipment, Data Communication Products, Testing & Measuring Instruments, Healthcare Systems)

Senior General Manager – Professional ElectronicsPhone: 022 66544000
E-mail: [email protected]

Office Contacts

CORPORATE HEADQUARTERS
Kasturi Buildings, Mohan T Advani Chowk, J
amshedji Tata Road, Mumbai – 400 020
Phone: (91) (22) 6665 4000
Fax: (91) (22) 6665 4151

DIVISIONAL HEADQUARTERS

ChennaiBriley One, No: 64 (Old No: 30),
7th Floor, Ethiraj Salai,
Egmore, Chennai – 600 008
Phone: (91) (44) 4344 4000 /4001
MumbaiBandbox House, 4th Floor,
254 D, Dr Annie Besant Road,
Worli, Mumbai – 400 030
Phone: (91) (22) 6654 4000
Fax: (91) (22) 6654 4001

REGIONAL HEADQUARTERS

ChennaiKRM Plaza, No 2, Harrington Road, Chetpet, Chennai – 600 031
Phone: (91) (44) 4244 4000
Fax: (91) (44) 2836 2101
KolkataEco Centre Business Tower,11th Floor, Unit No: 1 & 2,Plot No 4, EM Block,
Sector V, Salt Lake, Bidhannagar, Kolkata – 700 091
Phone: (91) (033) 4081 5400
MumbaiBlue Star House, 9A, Ghatkopar, Link Road, Sakinaka, Mumbai – 400 072
Phone: (91) (22) 6668 4000
Fax: (91) (22) 6668 4004
Gurugram6th Floor, Vatika Atrium, Golf Course Road, Sector 53, Gurugram – 122 002 (Haryana)
Phone: (91) (124) 409 4000
Fax: (91) (124) 409 4004

MANUFACTURING UNITS

Ahmedabad501/3, 503/2, Tajpur Road, Sarkhej-Bavla Highway,
Changodar, Ahmedabad – 382 213
Phone: (91) (2717) 294 490
DadraSurvey No 265/2, Demni Road, Dadra – 396 191,
U.T. Of Dadra & Nagar Haveli.
Phone: (91) (0260) 266 8617 / 266 8618
Fax: (91) (0260) 266 8503
Kala Amb – Himachal PradeshNahan Road, Rampur Jattan, Kala Amb,
District Sirmour, Himachal Pradesh – 173 030
Phone:  (91) (01702) 238 760
Fax: (91) (01702) 238 461
Kala Amb – Himachal PradeshNahan Road, Village Ogli, Kala Amb,
District Sirmour, Himachal Pradesh – 173 030
Phone: (91) 98160 13443
Fax: (91) (01702) 238 761
WadaVillage – Vasuri Khurd, Khanivali Road,
PO – Khupari, Taluka – Wada, District – Palghar – 421 312
Phone: (91) 2526 222793 / 211548
Fax: (91) 2526 222792

SALES AND SERVICE OFFICES

Ahmedabad301-302, Abhishree Avenue, Near Nehru Nagar Circle,
S M Road, Ambawadi, Ahmedabad 380 015, India.
Phone: (91) (79) 4022 4000
BangaloreAnjuman Kay Arr Tower, No 28, Ward No 77,
Mission Road, Bengaluru – 560 027
Phone:  (91) (80) 4185 4000
Fax: (91) (80) 4185 4001
Bhubaneswar3A, Satya Nagar, 2nd Floor, Bhubaneswar – 751 007
Phone: (91) (674) 2572403 / 2573670 / 2570024
Fax: (91) (674) 257 0544
ChandigarhAdarsh Mall, 4th Floor, Plot No 50, Industrial & Business Park,
Phase – II, Chandigarh – 160 002
Phone: (91) (172) 502 4000
Fax: (91) (172) 500 4007
ChennaiBlue Star Limited, 620, Anna Salai, Model School Road, Chennai – 600 006.
Phone:  (91) (44) 4044 4000
Fax: (91) (44) 4044 4001
CoimbatoreExcellence Building, No 104, Ground Floor,
Race Course Road, Coimbatore – 641 018.
Phone: (91) (422) 4244 400
Fax: (91) (422) 4244 403
Goa210, 2nd Floor, Gera’s Imperium I, Patto, Panjim, Goa – 403 001
Phone: (91) (832) 2438171/2437287
GuwahatiOasis Plaza, 1st Floor, Dr. B. Barooah Road, Ulubari, Kamrup,
Guwahati – 781 007.
Phone: (91) (0361) 246 8496
HyderabadAshoka Raghupati Chambers, No 1-10-60 to 64, 4th Floor, S P Road, Begumpet, Hyderabad, Telangana 500 016, India.
Phone: (91) (40) 4400 4000
Fax: (91) (40) 4400 4001
IndoreOffice No 502, Maloo-01 26/C, Scheme No 94/C Ring Road, Indore – 452 010
Phone: (91) (731) 4001211/4001311
JaipurA-19, First Floor, Main Sahakar Path, Jaipur.
Phone: (91) (141) 331 3000
Fax: (91) (141) 512 4899
KochiPrestige TMS Square , 9th Floor, No. 2, Service Road,
Padivattom, Edappally, Kochi, Kerala 682024
Phone: (91) (484) 449 9000
Fax: (91) (484) 449 9190
Lucknow177/4, Faizabad Road, Near IT Metro Station, Lucknow – 226 007
Phone: (91) (522) 403 4000
Fax: (91) (522) 403 4004
Ludhiana5th Floor, Sandhu Tower – II Gurudev Nagar, Ferozpur Road Ludhiana – 141 001
Phone: (91) (0161) 506 4000
Nagpur219 Bajaj Nagar, 1st Floor, South Ambazari Road, Nagpur – 440 010
Phone: (91) (712) 662 4000
Fax:  (91) (712) 662 4002
New DelhiElegance Tower, 1st Floor, Jasola District Centre, New Delhi – 110 025
Phone:  (91) (11) 4149 4000
Fax: (91) (11) 4149 4004/5
PatnaAmbition Business Centre, Laxmikant Niketan Parisar,
4th floor, ‘B’ Block, Room No 405, Jamal Road, Patna – 800 001.
Pune201/A, Nityanand Complex, 247/A Bund Garden Road, Pune – 411 001
Phone: (91) (20) 4104 4000 / 2616 7230 
Fax: (91) (20) 4104 4001 / 2616 1342
RaipurAlaska Corporates, 3rd Floor, G E Road, Raipur, Chattisgarh – 492 006
Phone: (91) (0771) 428 0900
ThaneII nd Pokhran Road, Majiwada, Thane – 400 601
Phone: (91) (22) 6715 4500
Fax: (91) (22) 6792 4020
ThiruvananthapuramTC IV/962, Chandrika, Sree Chitra Nagar, Pipe line Road, Kawdiar, Thiruvananthapuram – 695 003
Phone: (91) (471) 243 5025
Fax: (91) (471) 243 4065
Vadodara7th Floor, Ramkrishna Chambers, Productivity Road,
Alkapuri, Vadodara 390 007, India
Phone: (91) (265) 661 4000 /265 233 2021/22
Fax: (91) 265 233 7516
VijayawadaNo 40-1-62, Nagas Hafeez Plaza,
MG. Road, Vijayawada – 520 010
Phone: (91) (866) 248 4004
Fax:  (91) (866) 248 4003
VisakhapatnamD. No 49-24-65/1, Resapuvani Palem Village,
Madhura Nagar Mandal, Vishakapatnam – 530 016
Phone: (91) (891) 274 8405
Fax: (91) (891) 270 1041

International Offices

DUBAIBlue Star International FZCO
PO Box 293719, Office #520, 5th Floor,
Building E-3, Dubai Airport Freezone, Dubai,UAE.
Email: [email protected]
Phone: (971) 42306 900
QATARBlue Star Qatar WLL (Joint Venture)
Blue Star Qatar WLL Doha, State of Qatar – 47242
Phone: (974) 4458 2271
Fax: (974) 4458 0078
OMANBlue Star Oman Electro-Mechanical Company LLC (Joint Venture)
Bait Towell, Ground Floor Lobby 2, Azaiba – 1040,
Ruwi – 112, Sultanate of Oman
Phone: (968) 2452 6466
Fax: (968) 2452 6476
MALAYSIABlue Star M&E Engineering SDN BHD (Joint Venture)
13th Floor, Menara Ammetlife 1, Jalan Lumut,
Kuala Lumpur Malaysia – 50400
Phone: (603) 4041 8261
Fax: (603) 4041 9520

Useful Links

Warranty Registration

Installation & Service Cost

Water Purifier AMC Purchase

Careers

Dealer Locations

Social Site Links

Website

Facebook

Twitter

LinkedIn

YouTube